Virtual Office Services

A Virtual Office provides big business services on a small business budget.

Alltel's Virtual Office Services bundles combine our most popular business telecommunications services. These provide your business with a professional appearance and all of the benefits associated with large company telco solutions, for a price that a start-up can afford.

These virtual office bundles are ideal for sole traders working out of a home office, small business owners who are looking for additional support, and mobile workers who require additional assistance with things like telephone answering. It also allows businesses with limited staff or resources to present a more polished and professional image to their customers and suppliers.

Our range of services that can be included in your own virtual office bundle, include the following:

• Inbound 13 numbers, 1300 numbers and 1800 numbers
• Smartnumber hosting
• Live Answering Service with professionally-trained operators based in Australia (Sydney, Melbourne, Brisbane, Perth, Adelaide)
• Messages forwarded to you or another team member via SMS and email
• Remote reception that connects calls to you (or takes message)
• Automated IVR call forwarding menus
• Unified messaging
• Voice2Email
• Fax2Email

With our Virtual Office Services, you receive the benefits of a traditional serviced office without the usually high cost of fully serviced offices, which often include rental on office space you never use! Virtual offices are ideal for business of all types and sizes who need help across a range of communications services:

• from start-up and home based businesses to large companies wanting to outsource their receptionist function when overloaded or when unattended
• from forwarding people who call your 1300 number to various departments or staff members, to taking simple messages, to full service remote receptionist Live Answering
• from servicing a small one-person business through to reception for companies with many staff at multiple locations
• from normal business hours, to 'after hours' only, to 24/7
• for those wanting dedicated "local" phone and fax numbers around Australia
• to those looking for discount 1300 and 1800 numbers that can be routed to any number such as your Home, Office, Live Answering, Unified Messaging Service, Voice2Email or Mobile phone, and can be taken with you when you move

We offer a large range of Virtual Office Services that can be combined and configured in many ways.

CALL 1300 ALLTEL (1300 255 835) NOW and tell us what you want.

We'll customise an economical and cost-effective solution to suit your individual business needs.

• Australia-wide Live Answering Services with Australian-based, professionally-trained and well-spoken Live Operators. You can divert calls to our service from your home, office, mobile, 1300 or 1800 number.
• 1300 or 1800 numbers (optional) that are diverted to your number of choice (e.g. Home, Office, Mobile, Live Answering Service, Voice to Email).
• 1300 or 1800 numbers that are answered by an automated IVR call forwarding system (recorded greeting, "for sales, press 1; for support, press 2" etc). Callers are forwarded to applicable landline or mobile.
• Fax2Email and Voice2Email Unified Messaging services.

All of our services are available separately or in a customised package that will meet your specific requirements.

Examples of Combination Virtual Office Packages

Packages are a combination of the individual services listed above. Normal Setup Fees apply to each service. Normal plan call-rates and charges apply to each individual service. Click here to view the Criticial Information Summary (CIS) for this bundle.

Click here for our Terms & Conditions